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KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

You can open your browser, then visit www.updatemybrowser.org. 

Here are some tips to troubleshoot mobile check deposit issues:

- Make sure your device is using the latest operating system.
- Free up enough memory for taking pictures by closing other mobile apps or restarting your device.
- Check deposits require at least a 2-megapixel camera (a 4-megapixel rear-facing camera with auto focus is preferred).
- Flatten the check and place it on a dark background with sufficient light.

If you still have issues, please contact us at (888) 255-3637 or [email protected].

View how-to video: Mobile check deposit

If you are a KeyPoint Member or part of the CO-OP ATM network, our ATMs are free. Otherwise, you will be charged $3.00. If you are a KeyPoint member and you use an ATM outside of the CO-OP ATM network, you will be charged that ATM provider’s fee and may also pay a $2.00 KeyPoint fee.

For more information on ATM and account fees, please call our contact center at (888) 255-3637.

Find surcharge-free ATM locations near you, anywhere, anytime! Visit our locations map to search KeyPoint locations as well as more than 30,000 fee-free ATMs through Co-op Shared Branching network.

Get ATM Fee Rebates

If you have an Unlimited Checking account, you are eligible to receive refunds for ATM surcharges.

Starting 2/1/2021, KeyPoint will automatically rebate ATM fees as possible within a few business days. System differences with the owners of the ATMs you use may not allow automatic rebates. Your ATM fee rebate request must be submitted within 60 days of the statement date on which the fee(s) appear; rebates will be processed within seven (7) business days. 

If you do not have an Unlimited Checking account, click here to learn more and open your account today!

View how-to videos: Surcharge-Free ATMs and Getting Cash

You can re-order checks through Online Banking, select the account from the dashboard, then click Order Checks. You can also re-order checks in your mobile app. Simply select the account and tap the three dots on the top right. Then tap Order Checks.

If you are looking to order checks for the first time, call (888) 255-3637 or visit us in person.

Have you explored our checking account options?

We offer a variety of checking accounts to meet your needs:

• FREE Checking
• Unlimited Checking
• Dividend Checking
• Student Checking

Our checking accounts all come with great free features, like mobile check deposits and access to 30,000 fee-free ATMs nationwide! Learn more about our accounts and open yours online today!

We are a full-service financial institution, fully insured by the NCUA. We offer products and services including:

• FREE Checking or worldwide ATM fee rebates with an Unlimited Checking Account
• Savings, Money Market, Certificates and IRAs
• Auto, boat, motorcycle and RV loans
• Personal loans and lines of credit
• Starting Point to help individuals who are new to the country and recent college graduates get a first car loan and begin building credit history
• Credit cards
• Unique home loans to save you thousands in interest and pay off the loan sooner
• Low fees and excellent interest rates
• Free online banking, mobile apps and bill pay
• Discounted insurance rates for auto, homeowner’s, life, disability, and more

Become a Member by opening an account or applying for a loan online, or visit any KeyPoint branch. 

In order to close your account, we must first confirm your identity. Call (888) 255-3637, Live Chat (the link is in the top right corner of our website) or visit any KeyPoint branch. 

Are you moving out of the area?

No need to close your account! We offer free remote banking options as well as more than 5,000 shared branch locations for your convenience. If you can’t visit one of our local branches, speak with a live KeyPoint Member Service Representative by calling (888) 255-3637 or use our Live Chat at the top of the page. Don't miss out on our Member benefits.

In order to close your account, we must first confirm your identity. Call (888) 255-3637, Live Chat (the link is in the top right corner of our website) or visit any KeyPoint branch. 

Are you moving out of the area?

No need to close your account! We offer free remote banking options as well as more than 5,000 shared branch locations for your convenience. If you can’t visit one of our local branches, speak with a live KeyPoint Member Service Representative by calling (888) 255-3637 or use our Live Chat at the top of the page. Don't miss out on our Member benefits.

The minimum balance required for a checking account will vary depending on the type of account you have or would like to open. FREE Checking* is free of monthly service fees, requires a $10 opening deposit and has no minimum balance requirement.

How to Join

You can join KeyPoint if you live, work, worship or attend school in one of these California communities:

• Alameda County 
• Contra Costa County
• El Dorado County
• Monterey County
• Placer County
• Sacramento County
• San Benito County
• San Mateo County
• Santa Barbara County
• Santa Clara County
• Ventura County [designated areas only]

Or you can join KeyPoint if your employer is a member of the Greater Irvine Chamber of Commerce.

Become a Member by opening an account or applying for a loan online, or visit any KeyPoint branch. 

*$2 monthly paper statement fee.