Contact Center
Our knowledgeable representatives are ready to help:
(888) 255-3637
(800) 669-5463 from outside the U.S.
(877) 393-1400 TTY
Always open 24 x7.
(except on 12/24 at 5pm PT until 12/26 at 5am PT and on 12/31 at 7pm PT until 1/1 at 5am PT)

Mortgage Hotline
Our Loan Officers are ready to help you with your home purchase, refinance, or home equity loan:
(877) 888-9634
Monday-Friday  7:00am-7:00pm PT
Saturday 9:00am-3:30pm PT

New Accounts and Loans
Our Digital Banking specialists are ready to help you with your new accounts, credit card, personal loan, auto loan, and HELOC applications:
(877) 552-3004
Monday-Thursday 9:00am-5:30pm PT
Friday 9:00am-6:00pm PT

Telephone Banking
(888) 844-3279

Visa® Debit Card-Activation Hotline and PIN Change
(800) 813-4132

Report Lost/Stolen Debit Card
(888) 255-3637

Visa® Credit Card-Activation Hotline
(888) 691-8661

Visa® Credit Card PIN Change
(888) 891-2435

Report Lost/Stolen Credit Card
(888) 255-3637

Live Chat
Click the link above or in the top right corner of our website under Quick Links.
Monday-Thursday 9:00am-5:30pm PT
Friday 9:00am-6:00pm PT

Contact Us Online (a representative will respond within one business day).

Mailing Address
KeyPoint Credit Union, 2805 Bowers Avenue, Santa Clara, CA 95051

View Branch Locations

Contact Form