Contact

Contact Center
Our knowledgeable representatives are ready to help:
(888) 255-3637
(800) 669-5463 from outside the U.S.
(877) 393-1400 TTY
Always open 24 x7.
(except on 12/24 at 5pm PT until 12/26 at 5am PT and on 12/31 at 7pm PT until 1/1 at 5am PT)

Mortgage Hotline
Our Loan Officers are ready to help you with your home purchase, refinance, home equity loan, or home equity line of credit:
(877) 888-9634
Monday-Friday  7:00am-7:00pm PT
Saturday 9:00am-3:30pm PT

New Accounts and Loans
Our Digital Banking specialists are ready to help you with your new accounts, credit card, personal loan, and auto loan applications:
(877) 552-3004
Monday-Thursday 9:00am-5:30pm PT
Friday 9:00am-6:00pm PT
Saturday 10:00am-3:00pm PT

Telephone Banking
(888) 844-3279

Verify Debit Card Transactions
(866) 702-3400

Visa® Debit Card-Activation Hotline and PIN Change (If you do not know your current PIN, contact us at 1-888-255-3637)
(800) 813-4132

Report Lost/Stolen Debit Card
(888) 255-3637

Verify Credit Card Transactions
(866) 518-0213

Visa® Credit Card-Activation Hotline
(888) 691-8661

Visa® Credit Card PIN Change/Add
(888) 891-2435

Report Lost/Stolen Credit Card
(888) 255-3637

Live Chat
Click the link above or in the top right corner of our website under Quick Links.
Monday-Thursday 9:00am-5:30pm PT
Friday 9:00am-6:00pm PT

Contact Us Online (a representative will respond within one business day).

Mailing Address
KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131

View Branch Locations

Contact Form