Mortgage Refinancing

A mortgage is a loan to finance the purchase of your home. Similar to a car loan, your home is used as collateral for the loan. A mortgage is also a legal contract you sign to promise that you'll repay the loan with interest and other costs, typically over 15 to 30 years.

To repay the loan, you would make monthly installments or payments that typically include the principal loan amount, interest, taxes and insurance. If you don't repay the loan, your lender has the right to take back the property and sell it to cover the debt. 

Are you interested in purchasing a home?

KeyPoint has the right home loan for your unique needs, whether you’re purchasing, refinancing, or deciding between a fixed or adjustable-rate loan. Our low rates and personal service make the loan process easy!

• Traditional Mortgage Loans – KeyPoint has everything from purchase loans for as little as 5% down, to jumbo loans up to $2.5 million.
• Home Equity Loans – KeyPoint has a great option to make the equity in your home work for you—a traditional home equity loan.
• Home Equity Lines of Credit – A line of credit is an affordable way to pay for important things like home repairs, medical expenses and a college education.

KeyPoint has lots of other ways to help homeowners:

• Home Loan Calculators - Calculate your housing affordability, mortgage down payment, monthly payment, and more.
• Financial Hardship - We want to help Members who have fallen behind on paying mortgages, loans or lines of credit. If you need help, please let us know right away!
• Buying Your First Home - Our special resource page for first-time buyers includes a five-step guide to the homebuying process, and a glossary of mortgage and real estate terms.

Want to learn more? Check out the helpful articles at our Learning Center.

Call our Mortgage Hotline to speak with a home loan expert: (877) 888-9634, Monday – Friday, 9:00-6:00; Saturday 9:30-3:00.

A HELOC is a revolving line of credit that works like a credit card — except it’s secured by your home. You can withdraw money as needed up to a maximum limit, pay the balance to zero and re-use the line for a set time frame called a draw period.

The benefit of a home equity loan or line of credit is to provide access to cash for things like home repairs, remodeling, medical or college expenses. Borrowing against your home's equity may have tax advantages (consult your tax advisor), and doing so may provide a lower interest rate than other options, such as credit cards or personal loans.

Learn more about home equity loans or home equity lines of credit (HELOCs).

We make it easy to stay on top of your loan — and even easier when you choose recurring electronic payments.

Preferred Payment Options:

KeyPoint Credit Union Mobile Banking is a secure, convenient way to access your accounts and pay bills anytime, anywhere, using your mobile device. 

• Log in at https://kpcu.com/ to make a one-time or recurring payment, or
• Download the KeyPoint Mobile Banking App from the Apple App Store or Google Play.
• Recurring ACH Payment: Set up automatic scheduled payments from a checking or savings account.  

Other Ways to Pay:

Pay from an Outside Account.  Set up electronic transfers by providing:

• KeyPoint’s Routing Number: 321180515
• Your KeyPoint Loan Number
• By Mail: KeyPoint Credit Union, ATTN:  Loan Payments, 2150 Trade Zone Blvd, Suite 200, San Jose, CA 95131.  Include your loan number or payment coupon. Checks or money orders only.
• In Person: Visit a branch near you.  Find a Location

 For principal-only payments, loan payoffs, or payments to special or restricted accounts, please contact us at [email protected] or (888) 255-3637 x4252.

If you lost your credit or debit card, please contact us immediately so we can block the card and prevent fraud on your account. You can receive a new card instantly at any KeyPoint branch! If you would like us to mail a new card, it will take three to five business days. 

Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back. A Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 

Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.

If you applied online, you can log back into our online application system to see if there is an updated status (although we will call or email you as soon as we have a decision). 

You can also contact us for an update!

• Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back. A Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 
• Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.