We can help you apply for a loan, open an account and get answers you need

Contact Center

Our team is here around the clock to answer your questions. The only exceptions are on December 24 at 5pm PT until December 26 at 5am PT, and on December 31 at 7pm PT until January 1 at 5am PT. 
(888) 255-3637
(800) 669-5463 from outside the U.S.
(877) 393-1400 TTY

Mortgage Hotline

Contact our Loan Officers to discuss your home purchase, refinance, home equity loan or home equity line of credit.
(877) 888-9634
Monday-Friday 7:00am-7:00pm PT
Saturday 9:00am-3:30pm PT

New Accounts and Loans

Get assistance opening an account or applying for a credit card, personal loan or auto loan.
(877) 552-3004
Monday-Thursday 9:00am-5:30pm PT
Friday 9:00am-6:00pm PT
Saturday 10:00am-3:00pm PT

Business Banking

Our team will find the business banking solutions that fit your needs.

For commercial real estate lending, contact Javier Eredia:(408) 444-0241 | [email protected]

For real estate investor financing and SBA loans, contact Denise Pinon:(408) 442-4002 | [email protected]

For small business banking, merchant services and payroll services, contact Moises Valencia:(408) 593-4108 | [email protected]

Visa® Credit and Debit Cards

Live Chat

Connect with us online five days a week. 
Monday-Thursday: 9:00am-5:30pm PT
Friday: 9:00am-6:00pm PT

Mailing Address

KeyPoint Credit Union
2150 Trade Zone Boulevard
Suite 200
San Jose, CA 95131

Contact Us Online

Use this form to reach one of our representatives. You'll hear back from us within one business day.

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