Hardship Assistance

In challenging times, turn to KeyPoint

If you're facing financial hardship and you've fallen behind on your loan payments, we might be able to help. As a KeyPoint Member, you have some options when it comes to your auto loan, signature loan, credit card or line of credit payment.

Defer up to two payments
Create a custom payment plan
Modify your loan

Let's talk about what's possible. Call us at (888) 255-3637, ext. 4130 or (408) 731-4130 between the hours of 9:00 am to 5:00 pm PT, Monday through Friday. You may also inquire via email at [email protected] or by completing and submitting the questionnaire below.

First Name

Last Name

Address

City

State

Zip

Phone Number

Email Address

Current Employer

Gross Monthly Income

Are you currently in possession of the vehicle?

Yes No N/A - Not Applicable

Mileage

I believe my hardship is:

Temporary Hardship (e.g., Unemployment, Temporary Sickness or Disability, etc.) Permanent Hardship (e.g., Death of a borrower, divorce or legal separation, Long term or permanent disability, etc.) Other (Detailed explanation required in hardship letter)

Please provide a detailed, written explanation with this request describing the specific nature of your hardship.

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