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Give your dog a treat

Jan 22, 2014

As we transition into another new year, I like to reflect on our accomplishments during the past year, and think about everything we want to accomplish in the coming year. It’s the same approach I take with training my Golden Retrievers—I acknowledge and reward their accomplishments, and take steps to bring them to the next level.

2013 was a busy year for your credit union. Our priority, as always, is to provide you with excellent products and services to improve your financial well-being. Here is a short list of the major enhancements:

- We eliminated 26 fees to help save you money
- Our service level improved, as based on surveys from the membership
- We launched a new free checking product, Organic Checking
- We introduced mobile apps, and the ability for you to deposit checks on smart phones and tablets
- We launched a new website with easier navigation and enhanced content
- We expanded our mortgage product line to include more products to meet your needs

Although KeyPoint turns 35 this year, you actually can teach an old dog new tricks. Here is a sneak peek at the enhancements we have planned for this year:

- Instant-issue debit cards available at all KeyPoint branches (no more waiting 7-10 business days to receive your card by mail!)
- Popmoney so you can send money to friends and family through Online and Mobile Banking
- Funds Transfer so you can transfer money between your KeyPoint accounts and your accounts at other financial institutions
- A new locator tool on our website and mobile site so you can quickly and easily find one of the 30,000 fee-free ATMs or 5,000 shared branch locations
- New credit cards with your choice of rewards or a low rate
- A simple online mortgage application process
- A new Wealth Management partner with a broad line of financial planning and investment products and services

These projects are a lot of work, but you’re worth it! So as I tell my Retrievers, “good job, good dog, and here comes the treat!”


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