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    KeyPoint Volunteer Leadership Opportunities

    Dec 05, 2017

    Credit unions are different from other financial institutions. They operate as not-for-profit organizations and they are democratically operated.

    The volunteers who serve on KeyPoint’s Board of Directors and Supervisory Committee are unpaid and are elected from and by the membership. If you are interested in learning more about volunteer positions that help guide KeyPoint’s success, please contact Brad at by January 19, 2018.

    The KeyPoint Credit Union Annual Membership Meeting will be held on Thursday, April 26th 2018, at 5:30 pm in KeyPoint’s Community Learning Center (2805 Bowers Avenue, Santa Clara, CA). You can reserve your seat by calling (408) 731-4197, or sending an email to We’ll have door prizes and light refreshments at the meeting.

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    So much to be thankful for

    Nov 21, 2017

    It’s easy to take the people and things in our lives for granted –– our families, friends, jobs, good health.  And we don’t even realize we’re doing it until they’re not there anymore. 

    I was reminded of this recently, talking with people who were impacted by the devastating fires in Sonoma, Napa and Solano counties.  Some lost their homes –– burned to the ground, reduced to a pile of rubble.  Others were evacuated for a week or more, not knowing if they would have a home or a neighborhood to come back to.  Yet, they were all grateful.  Those evacuated had a new appreciation for what they almost lost.  And even the ones who lost everything were grateful to have made it out alive with their families and pets. 

    We often focus on the things in life we want or feel we’re missing –– more money, a new car, a bigger house, a job promotion.  And there’s nothing wrong with that.  Having goals and working toward them are important to achieving the life we want. 

    But it’s equally as important to be grateful for everything we already have in our lives –– our families, homes, good health, jobs, friends.  By appreciating what we have and not taking anything in our lives for granted, we gain a sense of satisfaction and see the glass of our lives as half full, rather than half empty.  

    Personally, I’m grateful for my wonderful family and circle of friends, and for a job that gives me the opportunity to do what I love doing most:  helping people succeed financially.  I’m proud to work at a respected financial institution that does so many great things for so many wonderful members. 

    So this Thanksgiving, I invite you to take time to reflect on all the people and things in your life you’re grateful for –– everything you would miss if it all went up in smoke.  Gratitude for what we have is a wonderful feeling –– and it opens the door to more abundance and prosperity in the future. 

    Wishing you and your family a Thanksgiving Holiday filled with gratitude and joy.

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    The Equifax Cyber Security Breach

    Oct 03, 2017

    Protecting your accounts and personal information are top priorities for us at KeyPoint Credit Union.  So, I want to make sure you’re aware that one of the three national credit reporting agencies –– Equifax –– recently announced they experienced a serious cyber security breach –– potentially impacting the personal information of hundreds of millions of U.S. consumers.  This data breach occurred between mid-May and July of this year, and was limited only to Equifax. 

    Find out if you were impacted

    Even though this data breach was not in any way related to KeyPoint Credit Union, I strongly advise you to find out if you or your family were impacted.  You can find out by going to a special website provided by Equifax –– at  If you were impacted, Equifax will provide free credit monitoring to help prevent fraudulent activity on your credit accounts.  (If you decide to participate in this monitoring service, read the terms and conditions carefully –– so you know what to expect.) 

    What you can do to help prevent fraud

    Here are some ways you can help prevent fraudulent misuse of your KeyPoint accounts and personal information:

    • Put a password on your account. This password will be requested when you conduct business with KeyPoint at a branch or over the phone.  To set up your password, call 1-888-255-3637 or visit any KeyPoint branch
    • Enroll in KeyPoint mobile and online banking alerts to monitor account activity 24/7.
    • Download the KeyPoint mobile app from the Apple App Store or Google Play to review your accounts –– whether you’re at home or traveling.
    • Notify us immediately if you think your KeyPoint account may be at risk –– call 1-888-255-3637.
    • Review your statements for accuracy or anything suspicious.
    • Check your credit report annually. You can get a free annual credit report from all three credit reporting agencies at
    • Consider putting a “freeze” on your credit—to prevent any new credit accounts from being opened in your name.  To learn more, visit the Federal Trade Commission site.
    • Monitor your FICO® score in KeyPoint’s online or mobile banking. 


    If you’d like more information about the Equifax Cyber Security Breach or how we safeguard your personal information and prevent fraud at KeyPoint, stop by any branch or call us at (888) 255-3637.  You can also visit our Fraud & Security page.   

    At KeyPoint Credit Union, we’re committed to protecting your accounts and personal information with the most advanced technology available today.



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    A smart new way to pay for everyday expenses

    Jun 12, 2017

    KeyPoint is always looking for new ways to help KeyPoint Credit Union members save money and optimize their finances.  So, I'm excited to tell you about a new credit card we’ll be launching soon that rewards you –– with 1.5% cash back on every purchase you make.  It’s the Visa® Platinum Cash Rewards credit card. 

    Using a credit card to pay for everyday expenses can be a smart way to manage your finances.  But, it’s only smart if you’re using the right credit card.  Members have told us that they are looking for four important elements when choosing a credit card:

    • Low interest rate (APR)
    • No annual fee and low cash advance fees
    • Valuable Rewards
    • Special offers that save money –– like an introductory period with a low/no APR and a cash bonuses.

    Members also appreciate excellent fraud protection, travel insurance, and rental car collision insurance.

    The new KeyPoint Visa Platinum Cash Rewards credit card is designed to meet and exceed our members’ expectations. The benefits of the VISA Platinum Cash Rewards Credit Card include:

    • Unlimited 1.5% cash back on all your purchases
    • No annual fee, no cash advance fees and no foreign transaction fees
    • The same low APR for purchases, balance transfers and cash advances –– with a low balance transfer fee of only 2% 
    • Cellular Telephone Protection and Auto Rental Collision Damage Waiver
    • Protection from fraud with Visa’s Zero Liability
    • Enhanced security with EMV Chip Technology 

    We are launching this new Visa Platinum Cash Rewards credit card on July 1 –– with two special introductory offers:

    •  0% APR on all purchases for the first 9 months
    • $100 statement credit on the first $500 of purchases made within the first 60 days of receiving your card 

    The new Visa Platinum Cash Rewards credit card Is one more way we’re providing KeyPoint members with the best products and services available today to help you reach your financial goals –– and make the most of your money.

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    About the Annual Meeting

    May 02, 2017

    Thank you to all the members and volunteer board of the Credit Union that attended our annual meeting.  As attendees learned, KeyPoint continues to be a financially sound institution.  As of the end of 2016, we have:

    • $1.1 billion in assets, up 10% over 2015
    • 52,000 members, up 4%
    • $867 million in member loans, up 3%

    Our net worth ratio stood at 8.60%, a level considered by credit union regulators to be “well-capitalized.”

    KeyPoint is full-service, member-focused, and tirelessly dedicated to providing financial solutions that saves you money and makes your financial life easier.  2017 promises to be an exciting year for members, with many new services planned for introduction:

    • New Mobile banking features (access to credit cards information and FICO® score)
    • New Cash-back credit card
    • New Omni experience for account and loan applications

    And, I encourage you to explore all the products and services available to members:

    • Free Checking (no minimum balance required!)
    • Very Competitive Rates on Home Loans (Mortgage and Home Equity Line of Credit)
    • Credit Cards
    • Auto Loans
    • Personal Loans

    Throughout the year, we will let you know about special promotions and new services.  I hope you will take the time to review these member communications which just might make your financial life easier.

    Thank you for trusting KeyPoint—the Next Generation of Neighborhood Banking.

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    Next Generation Neighborhood Banking

    Apr 21, 2017

    KeyPoint strives to provide members with the next generation in banking services while still providing the caring, member-centric service you deserve through our branches, telephone banking and digital banking platforms.  

    The next generation of banking services will employ much of the leading-edge technology available today. Already in the works are: 

    • New Mobile Banking features including mobile access to credit card accounts, statements, and your FICO® score.
    • New digital account and loan applications that are easy to use on desktop and mobile devices.
    • New phone system for the entire Credit Union with High Definition voice quality. 

    While KeyPoint is making available the technology that will save you money and make your life easier, we continue to be your neighborhood banker—unlike some of those all-digital banks. 

    Our in-branch and contact center financial service representatives are here to help you with all of your financial needs.  Sure, we can help you with regular transactions—transfer money between accounts or procure a cashier’s check. But we also provide people who can make your financial life easier.  Our representatives can help you get a loan to buy a car or a new house.  And our wealth management advisors can help you plan for your retirement.   

    So, as a KeyPoint member, you enjoy the latest digital banking capabilities and at the same time work with the familiar faces at your local branch. We live in the communities we serve and you’ll see us at community events and Chamber of Commerce functions. 

    I hope you can attend the KeyPoint Credit Union Annual Meeting, which will be held Thursday, April 27th at 5:30, in the Community Learning Center at 2805 Bowers Avenue, Santa Clara, CA 95051.  I will be discussing our 2016 performance and 2017 initiatives.  Please reserve your seat by calling (408) 731-4197, or send an email to

    Thank you for trusting KeyPoint with your banking needs.

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