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KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

You can open your browser, then visit www.updatemybrowser.org. 

We do not currently offer payday loans, although our personal loans and lines of credit can be used for a variety of purposes, such as consolidating bills and paying for large expenses like weddings and medical bills.

You can apply for a loan 24/7 through KeyPoint’s convenient online loan application. Or you can apply for an auto loan, personal loan or line of credit, credit card, home loan, home equity loan or HELOC through Online Banking (Apply for Loan/Account > Loans). 

You can also apply for a loan at any KeyPoint branch, or by calling (888) 255-3637.  Plus, you now have the option to sign your loan documents digitally with DocuSign on your mobile device or computer! 

Here are some tips to troubleshoot mobile check deposit issues:

- Make sure your device is using the latest operating system.
- Free up enough memory for taking pictures by closing other mobile apps or restarting your device.
- Check deposits require at least a 2-megapixel camera (a 4-megapixel rear-facing camera with auto focus is preferred).
- Flatten the check and place it on a dark background with sufficient light.

If you still have issues, please contact us at (888) 255-3637 or [email protected].

View how-to video: Mobile check deposit

You can access Bill Pay through Online Banking. Follow the steps below:

• Enter a bill you want to pay
• Decide when you want it paid
• KeyPoint does the rest!

You can also send money to friends or relatives through Pay with Zelle!

Both features are available in Online Banking. If you have any questions, contact Member Services at (888) 255-3637 or through Live Chat.

Not registered for Online Banking?

Utilize the latest state-of-the-art technology with our Online Banking platform for unlimited access to your KeyPoint accounts:

Enroll today!

Get advice for better account management today!

Keypoint has partnered with Securities America Inc. to bring a wide range of wealth management and investment services to our Members.

• Financial Planning
• Retirement Planning
• 401(k) and 403(b) Rollovers
• Education Funding
• Life Insurance Planning
• Trust Services
• And more!

Whether you need assistance getting started with a retirement plan, evaluating your investment portfolio, planning for college or other major expenses, we're here to help. For an appointment with one of our Financial Advisors, please call Mona Boomer at (408) 731-4298.

KeyPoint is a great place to work! To see current job openings, please visit our Careers page. Thank you for your interest! 

At KeyPoint, we use the latest technology to safeguard your account. Our Online and Mobile Banking services utilize Multi-Factor Authentication and encrypted sessions to verify a user’s identity and account activity. Learn more.

You can download your transaction history from Online Banking into Quicken format and then import it into your Quicken software. Just click the Download to Quicken/QuickBooks link at the top of the account activity page.