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KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

KeyPoint branches can accept small amounts of rolled coin deposits for Members. We do not offer merchant services for high-volume coin handling, and we are unable to accept coins from Non-Members and Members of other credit unions. 

Before contacting us, we recommend searching for the answer using the search bar in the top right corner of website, as many common questions have already been answered in our FAQs. If you are still unable to find an answer to your question, you can find our contact information here.

Your beneficiaries will be notified, and the funds will be distributed to them according to your instructions. Be sure to keep your beneficiary information updated! More questions? Click here to view our IRA FAQ.

Need an IRA?

KeyPoint has Traditional and Roth IRA options that provide intelligent savings with tax-deferred or tax-free advantages*. Your KeyPoint accounts are federally insured to at least $250,000 (Individual Retirement Accounts up to an additional $250,000) through the National Credit Union Administration (NCUA). 

*Consult with a tax advisor for qualification requirements. 

Which IRA is right for you?

The Online Banking Member Login is located near the top right side of our home page at kpcu.com, and a New User? Sign Up Here link is located under the Sign In button if you are a new user.  

Need more help?

Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back—a Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 

Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.

In order to close your account, we must first confirm your identity. Call (888) 255-3637, Live Chat (the link is in the top right corner of our website) or visit any KeyPoint branch. 

Are you moving out of the area?

No need to close your account! We offer free remote banking options as well as more than 5,000 shared branch locations for your convenience. If you can’t visit one of our local branches, speak with a live KeyPoint Member Service Representative by calling (888) 255-3637 or use our Live Chat at the top of the page. Don't miss out on our Member benefits.

In order to close your account, we must first confirm your identity. Call (888) 255-3637, Live Chat (the link is in the top right corner of our website) or visit any KeyPoint branch. 

Are you moving out of the area?

No need to close your account! We offer free remote banking options as well as more than 5,000 shared branch locations for your convenience. If you can’t visit one of our local branches, speak with a live KeyPoint Member Service Representative by calling (888) 255-3637 or use our Live Chat at the top of the page. Don't miss out on our Member benefits.

Whenever you are on KeyPoint’s website, we can assure you that you’re safe. However, we cannot guarantee the safety of other sites. You will encounter a warning message to let you know when you’re leaving our site. 

The Online Banking Member Login is located near the top right side of our home page at kpcu.com, and a New User? Sign Up Here link is located under the Sign In button if you are a new user.  

Need more help?

Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back—a Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 

Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.

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