Contact

KeyPoint’s routing transit number is 321180515.

Routing transit numbers are 9 digit codes used to identify financial institutions in electronic transactions. When combined with your unique account number, a routing number will ensure that electronically-transferred funds are properly sent to and from your account (e.g., via direct deposit, wire transfers, and bill payments).

You can find your routing and account number on your checks or through Online Banking.

Not registered for Online Bill Pay?

KeyPoint’s free Bill Pay lets you pay bills online or with your mobile device any time, any place. Just enter a bill you want to pay, decide when you want it paid, and KeyPoint does the rest. You can also send money to friends or relatives! Both features are available in Online and Mobile Banking.

Log into Online or Mobile Banking and click Bill Pay to get started!

If you are not signed up for online banking, enroll now!

Your account number was provided when you opened the account. Your checking account number can also be found at the bottom of your checks, on your account statement, in Online Banking, or contact us for assistance.

In Online Banking, click on your Account Name, then choose Show Full Account Number in the Account Details box at the far right.

Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back—a Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 

Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.

Call (888) 255-3637, click the Live Chat link during operating hours, or click here to request a call back—a Member Services Representative will contact you as soon as possible. You can also find our branch locations, hours and maps on our Locations page. 

Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.

You can change your debit or ATM card PIN by calling (800) 813-4132 and selecting option 3. To use this service, you must know your existing PIN and answer some verification questions. You can also select a custom PIN for your ATM or debit card at any KeyPoint branch.

KeyPoint has seven California branches. To view our locations and hours, please visit our Locations page.  

To change your password for Online Banking, you must first log in, then click the My Settings link. If you do not know your password, simply click on the Forgot Password? link located underneath the Member Login section at kpcu.com.

If you forgot your User ID, you will need to contact us at (888) 255-3637.