Member Testimonials

At KeyPoint Credit Union, we have one focus: our Members. Everything we do is designed with them in mind––from delivering best-in-class products and services and some of the best rates around, to providing financial guidance and personalized service.

With KeyPoint I know my future is safe and secure.” Celia T. - Member since 2019

They gave me a car loan when others would not. I’ve recommended at least 25 friends.”
Pawankumar J. - Member since 2013

Getting my home refinanced was easy… I do all my banking at KeyPoint.” Carolyn V. - Member since 2007

What People Are Saying

“KeyPoint provides the highest level of service. The staff always goes above and beyond to make sure my needs are met.”
Karen C. - Member since 2009

“I have been a member for over 25 years. Everyone always smiles and treats me like family.”
Manuel D. - Member since 1995

“It’s like working with family. They kept tabs on my account when I was on vacation.”
Antoinette C.

“The experience I get with KeyPoint is always superior. For over 25 years, they have been providing me with the best service and products”
Sudam S.

“Getting my auto loan was a super smooth and easy process.”
Javier G.

“I get a personal touch at KeyPoint…makes me feel like an owner.”
Srinath S.

“I’ve been with KeyPoint for 10 years now, their customer service is unmatched.”
Jhomel D.

“The staff is always there for me to help, and answers any question I have. The personal touch that they add is second to none.”
Bryan P.

“The staff is always there for our family. They welcome us with smiles and provide us with great service!”
Cynthia B.

“I love the employees, they are friendly and welcoming. The staff remembers our names and makes us feel at home.”
Marisol D. and Brett F.

“I've been with KeyPoint for over 30 years. Like a friend they've been there for life's major milestones.”
Erin O.

“I've been with them for over 30 years. It's like family you can count on.”
Fadumo U.

“I get the best service. Everyone is so friendly. Much better than big banks.”
Isela P.

What People Are Saying

“I highly suggest if you want excellent customer service and an actual bank with employees who care about you go straight to KeyPoint. All my future loans will be going through KeyPoint guaranteed! If I could give 6 STARS I would.”
Frank K.

“[KeyPoint] can always be counted on for the best support which is why we have been members since 1986! Thanks very much to all the employees at KeyPoint Credit Union for their continuous and great support in raising our family and achieving our financial goals.”
Mike V.

“My daughter opened her first account yesterday. We went to the new Santa Teresa branch and had the pleasure of being helped by Amber. Amber was friendly, patient and explained everything to my daughter. Bonus, KeyPoint gave my daughter $100 just for joining as well as Starbuck gift cards. We had a GREAT experience!”
Lydia M.

“KeyPoint is on POINT! Best customer service, quick response to inquiries and overall awesome service for your banking needs.”
Alicia G.

“[The] people that work here really care about you and your business. Paperwork sometimes made me feel intimidated, but they are kind, patient and explain it clearly. They greet you with genuine smiles, know your name, laid back happy people …They dress to impress you with their customer service. You feel welcomed, something I never felt with any other bank.”
Lorna T.

“I walked into this credit union and was immediately welcomed and helped. What a change to what I am used to at big banks! Had a quick turn around and was able to open an account and leave quickly with a free new account & free services, an already made debit card, a free rambler and $300! … So happy I made the change to KeyPoint Credit Union!”
Melissa B.

“KPCU, where have you been all my banking life??? Had I known financial services could be SO AMAZING, I would have switched to KPCU years ago! ... The KPCU process was very easy and smooth to do online. At KPCU, I feel like I'm banking in a small town in the 1950s where everybody knows your name and waves to you as you walk by. My experience with KPCU has been incredibly friendly, neighborly, and efficient.”
Lisa W.