Industry sources say that there is a SIGNIFICANT increase in the number and sophistication of financial scams. Because the holiday season can be a prime time for fraudulent activity, KeyPoint wants to share some information about the scams and remind you to be diligent about protecting your funds and personal information. To protect yourself:
- NEVER GIVE OUT YOUR ACCOUNT INFORMATION OR SECURITY CREDENTIALS, even if you think you know who is asking for it. Banks will never call and ask you to provide personal information over the telephone. (If you call us , you may be asked to provide information, however, to verify your identity.)
- BE CAUTIOUS ABOUT CLICKING ON LINKS in texts, emails, pop-ups or ads, especially from someone pretending to be your bank and links titled "Urgent" or "Warning."
- DO NOT EVER SEND MONEY if someone asks you to pay to "recover funds" as a result of fraud.
- DO NOT TAKE FUNDS OUT OF THE BANK TO PAY FOR ANYTHING IN VIRTUAL CURRENCY (i.e.. Crypto, Bitcoin).
- NEVER PURCHASE GIFT CARDS TO USE AS PAYMENT if someone asks.
- DO NOT SEND MONEY TO "FRIENDS" YOU MEET ONLINE.
- DO NOT SEND MONEY TO HELP A "RELATIVE IN TROUBLE" BASED ON A PHONE CALL.
- DO NOT SEND MONEY TO THE FBI, IRS OR ANY GOVERNMENT AGENCY BASED ON A THREATENING PHONE CALL. Government agencies will NOT call and threaten people for "immediate payment" of a debt.
- IF YOU GET A CALL FROM AMAZON, MICROSOFT OR APPLE CUSTOMER SERVICE ABOUT "FRAUDULENT CHARGES" ON YOUR ACCOUNT, HANG UP. These companies do not call customers about bank or debit card fraud.
KeyPoint encourages you to review your accounts regularly for any suspicious or unauthorized charges.