Start with these FAQs when you're looking for information

We've compiled the questions we get most frequently so you have immediate access to answers about our checking and savings accounts, loans, products, services and general financial terms.

Loans

KeyPoint has personal loans and lines of credit that can be used for a variety of purposes, such as consolidating bills and paying for large expenses like weddings and medical bills. 

You can apply for a loan 24/7 through KeyPoint’s convenient online loan application. Or you can apply for an auto loan, personal loan or line of credit, credit card, home loan, home equity loan or HELOC through Online Banking (Apply for Loan/Account > Loans). 

Our online mortgage application takes only ten minutes to complete, and will show you a full range of options available for your unique needs. 

You can also apply for a loan at any KeyPoint branch, or by calling (888) 255-3637.  Plus, you now have the option to sign your loan documents digitally with DocuSign on your mobile device or computer! 

A HELOC is a revolving line of credit that works like a credit card — except it’s secured by your home. You can withdraw money as needed up to a maximum limit, pay the balance to zero and re-use the line for a set time frame called a draw period.

The benefit of a home equity loan or line of credit is to provide access to cash for things like home repairs, remodeling, medical or college expenses. Borrowing against your home's equity may have tax advantages (consult your tax advisor), and doing so may provide a lower interest rate than other options, such as credit cards or personal loans.

Learn more about home equity loans or home equity lines of credit (HELOCs).

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