Consumer and Auto Loans Hardship Assistance

In challenging times, turn to KeyPoint

If you're facing financial hardship and you've fallen behind on your loan payments, we might be able to help. As a KeyPoint Member, you have some options when it comes to your auto loan, signature loan, credit card or line of credit payment.

  • Defer up to two payments
  • Create a custom payment plan
  • Modify your loan


Let's talk about what's possible. Call us at (888) 255-3637, ext. 4130 or (408) 731-4130 between the hours of 9:00 am to 5:00 pm PT, Monday through Friday. You may also inquire via email at [email protected] or by completing and submitting the questionnaire below.