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Contact Us


Telephone Banking

Local (408) 245-0104
Toll Free (888) 844-3279

Visa® Debit Card

Activation Hotline and PIN Change
Toll Free (800) 813-4132

Report Lost/Stolen
Toll Free (888) 255-3637

Visa® Credit Card

Visa® Credit Card Activation Hotline
Toll Free (888) 691-8661

Visa® Credit Card PIN Change
Toll Free (888) 891-2435

Report Lost/Stolen
Toll Free (888) 255-3637


Contact Center

Our knowledgeable representatives are ready to help, Monday thru Thursday 9:00 am to 5:30 pm and Friday 9:00 am to 6:00 pm. But you can call us 24/7 for urgent requests such as credit or debit card fraud.
 
Toll Free (888) 255-3637
Toll Free (800) 669-5463 (outside of U.S.)
(877) 393-1400 TTY

Live Chat

Click on the link in the top right corner. Monday thru Thursday 9:00 am to 5:30 pm and Friday 9:00 am to 6:00 pm.


Contact Us

Contact Form (a representative will respond within one business day)


Mailing Address:

KeyPoint Credit Union, 2805 Bowers Avenue, Santa Clara, CA 95051


Locations and Hours

Keypoint has seven branches in the Bay Area, one in Goleta, California (near Santa Barbara), and over 5,000 shared branch locations to serve your needs. Plus, you’ll find over 30,000 fee-free ATMs nationwide with our easy ATM/Branch Locator. Click here to view our Holiday Schedule.